FAQ

Parties:

What if I go over the guest limit?

You will be charged $8.00 for each additional guest (adult or children) over the limit, depending on the party package you  purchase. Advanced notice is required for larger groups (please note:  we do not go by the sign in sheet. Most times, it is not accurate.  We do an actual head count during the party).

Can I bring in my own food?

If you have scheduled a party, you may bring a cake and/or cupcakes, water, and 2 side items limited to a fruit tray, a vegetable tray, chips or salad. We’re sorry, but no other outside food is permitted unless you pay an additional outside food fee to bring in your own main dish foods (Fee structure located in party package chart). We do not allow any open flames or appliances to keep the food warm. No glassware.  Please call for more details. 

Do you provide ice for drinks?

No.  You are welcome to bring your own ice as well as your own ice chest /w wheels (we do have ice chests on premises if you do not bring your own).

Do you sell cakes/cupcakes?

No.  We do not sell cakes/cupcakes.  You are welcome to bring your own in at no additional charge.

Do I need to pay up front before the party?

There is a $100.00 non-refundable deposit when you schedule a party. (Marine Package $200 deposit).  The rest will be billed at the end of the event (no checks/no AMEX).

Can you add extra time to your party?

Yes.  For an extra charge, you can add 45 minutes for $75 (additional 15 min in each room).  If you decide to add time, it must be prepaid along with the deposit and would be non-refundable.

Can I bring my own goody bags and/or balloons?

You are welcome to bring your own goody bags. You may also bring in your own balloons. We do not blow up outside balloons so please make sure you inflate them before you get here. We do sell balloons for $18/dozen or $2 each.  Please call if you need details and pricing.

Do we need to bring in our own utensils/plates/cups?

We provide all utensil, cups, plates etc. You are welcome to bring your own if you wanted a specific theme. Otherwise, it is all taken care of on our side.  Your part host will also take care of plating the cake.

Do I have to know my headcount and other options when I reserve my party?

No. But in order to choose the proper package, you should have a general idea of how many people you will be inviting.  After you choose your package and book the party, you can upgrade or downgrade your package up until one week prior to your party.  Within 1 week, the package will be set and no changes will be allowed.

Am I allowed to change my party date/package after it is booked?

We do not allow any time/date changes for Saturday booked parties. Any other day is allowed a one time change. (new date cannot be a Saturday).  Change to date / package must be made 7 days or more prior to the event. (There is absolutely no refund/transfer of deposit for Saturday booked parties).

What is in the goody bags that you provide for certain packages?

Although our goody bags change regularly, you can check our photo gallery to get a general idea of what type of toys it contains. We do not put any edible items in the goody bags.  They are $3 for each goody bag.

What forms of payment do you accept?

We accept cash, credit card (visa/mastercard/discover).  We do not accept checks or American Express payments.

Open Play:

Are the children supervised while they play?

No.  It is necessary for parents to supervise their own children while playing at our facility.  We do not have staff dedicated to watching children while they play. If you encounter any issues or concerns, please notify the front desk for immediate attention.

Do we allow birthday parties during open play?

No.  We apologize but we are a birthday party venue.  If you would like to host a birthday party, you must book a time slot, choose a package and pay the deposit.

Do we allow cake/cupcakes in our play rooms?

No.  We absolutely do not allow cakes/cupcakes or anything of the sort in our playrooms mainly due to clean-up.

Can we bring in food during open play?

Yes.  Only dry foods are allowed (i.e. sandwiches/pizza).  It is the parent’s responsibility to clean up after themselves.  Please make sure children are consuming food & drinks at the tables only.  They are not allowed to walk around and play while they are eating and/or drinking.

Is there a time limit for open play?

No.  You may stay as long as you’d like during open hours.

Do you allow us to go in and out during open play?

No.  You can go out to your car but you can not leave the venue and come back. Please notify staff if you are leaving to the parking lot and coming right back.

Do we need to wear certain type of clothing?

All individuals playing in the equipment must wear socks.  It is recommended you wear long pants and long sleeves to avoid slide burns (not required).

Do you have a water fountain on the premises?

No.  Although we do not have a water fountain, you are welcome to bring your own drinks (must have lids).  We have drink vending machines on the premises for your convenience.

What is the age range that you cater to?

We cater to all ages starting from 1 yrs up to adults.

How much is your admission?

We charge $10/child ages 1-17 years.  1 Free Adult per paying child and children under 1 are free. (Additional adults are $5 each). Children under 1 must be accompanied by a paying child.  If alone, they will be charged the regular $10 admission fee.

My older child will not play.  Do I need to pay for him/her?

Yes.  All children under 18 that are going in to our facility must pay the admission charge regardless of what they will be doing inside.

Do I need to make reservations for Oen Play?

No.  We do not take reservations.  Open play is first only a come first served basis.  Due to state restrictions, we are currently enforcing our occupancy to 30 children only. Thereafter, we will start a waiting list.

CORONAVIRUS NOTICE:

There continues to be an influx of new information each day.

We appreciate the chance to update you on what we are doing right now at Seascape Kids Fun to protect you, your family and your guests.

We want to assure you that your safety and the safety of all our employees are the top priority.

We are doing the following to combat the situation:

  1. Have sanitizer throughout the facility.
  2. We will implement social distancing of 6 ft whenever possible. (Please do not re-arrange sitting tables in the playrooms)
  3. Cleaning hundreds of foam balls/several times per week/every week.
  4. Increasing the frequency of wiping down and disinfecting highly trafficked areas. Ie. Door handles, restrooms, chairs/tables.
  5. Will be vigilant about keeping an eye on our guests that are coming into our facility that may show signs of any type of illness.
  6. Temperature checks (inside wrist) upon entry
  7. Telephone number required on the sign-in sheet
  8. Masks required for adults at all times (outside of food/drink consumption).  Children are not required to wear masks while they are playing.
  9.  We reserve the right to refuse any service to anyone who is unwilling to comply with our policy.