FAQ

Parties:

What if I go over the guest limit?

You will be charged $10.00 for each additional guest (adult or children) over the limit, depending on the party package you  purchase. Advanced notice is required for larger groups (please note:  we do not go by the sign in sheet. Most times, it is not accurate.  We do an actual head count during the party).

How many people can fit into the dining room?

It can fit up to 60 people.  50 people fairly comfortably. If you have the Treasure package, we highly recommend you are careful not to go over the 60 people due to the limited space in the dining room.  Both dining rooms have the same number of tables. 

How many tables are there in the dining room?

There there 7 – 6ft picnic tables (standard size) + 1 – 8ft food serving table + 1 – 3ft by 3ft cake table. One picnic table can fit 6 – 8 adults depending on whether adults sit shoulder to shoulder.  Up to 20 children can fit on a picnic table.

can I bring in my own food?

If you have scheduled a party, you may bring in any food/drinks (no alcohol) as you would like.  It is highly recommended to bring cupcakes instead of cakes due to the current pandemic.  There are no extra fees to bring in your own food.  We do not allow any open flames (chafing fuel food warmers) or electrical appliances to keep the food warm. No glassware.  Only twist cap drinks are allowed in the play areas.  Any other drinks like juice pouches and soda cans will only be allowed in the dining room.

Do you provide ice for drinks?

No.  You are welcome to bring your own ice as well as your own ice chest with wheels (we do have one ice chests on premises that you can utilize during the party if you do not bring your own). Please make sure your ice chest drain hole is plugged and is not leaking any liquids.

Do you sell cakes/cupcakes?

No.  We do not sell cakes/cupcakes.  You are welcome to bring your own in at no additional charge.  Cupcakes are highly recommended due to the pandemic.

Do we need to wear certain type of clothing?

All individuals playing in the equipment must wear socks.  It is recommended you wear long pants and long sleeves to avoid slide burns (not required). Also, we do not allow clothing that has tiny sparkles and fall off their clothing. It is very difficult to get off carpets/mats.

Do I need to pay up front before the party?

There is a $100.00 non-refundable deposit when you schedule a party. (Marine Package $200 deposit).  If you decide to extend the time, the cost to extend the time must be prepaid along with the deposit.  The remaining balance will be billed at the end of the event (no checks/no AMEX).

Can you add extra time to your party?

Yes.  You can add 45 minutes for $100 (additional 15 min in each room).  If you decide to add time, it must be prepaid along with the deposit and would be non-refundable. (Marine Package $150)

Can I bring my own goody bags and/or balloons?

You are welcome to bring your own goody bags. You may also bring in your own balloons. (we do not allow balloons with confetti inside). Please make sure you inflate the balloons before you arrive for the event. We do sell balloons (standard size latex) for $18/dozen or $2 each. There is no need to let us know ahead of time if you need our balloons.  You can simply notify us when you arrive for your event.  We have all primary colors.

Do we need to bring in our own utensils/plates/cups?

We provide all utensil, cups, plates etc. You are welcome to bring your own if you wanted a specific theme. Otherwise, it is all taken care of on our side.  Your party host will also take care of plating the cake.

Do I have to know my headcount and other options when I reserve my party?

No. But in order to choose the proper package, you should have a general idea of how many people you will be inviting.  After you choose your package and book the party, you can upgrade or downgrade your package up until one week prior to your party.  Within 1 week, the package will be set and no changes will be allowed.

Am I allowed to change my party date/package after it is booked?

We do not allow any time/date changes for Saturday booked parties. Any other day is allowed a one time change. (new date cannot be a Saturday).  Change to date / package must be made 7 days or more prior to the event. (There is absolutely no refund/transfer of deposit for Saturday booked parties).

What is in the goody bags that you provide for certain packages?

Our goody bags do  change once in awhile.  You can check our photo gallery to get a general idea of what type of toys it contains. We do not put any edible items in the goody bags.  They are $3 for each goody bag.

What forms of payment do you accept?

We accept cash, credit card (visa/mastercard/discover).  We do not accept checks or American Express payments.

Open Play:

Are the children supervised while they play?

No.  It is necessary for parents to supervise their own children while playing at our facility.  We do not have staff dedicated to watching children while they play. If you encounter any issues or concerns, please notify the front desk for immediate attention.

Do we allow birthday parties during open play?

No.  We apologize but we are a birthday party venue.  If you would like to host a birthday party, you must book a time slot, choose a package and pay the deposit.

Do we allow cake/cupcakes in our play rooms?

No.  We absolutely do not allow cakes/cupcakes or anything of the sort in our playrooms.

Can we bring in food during open play?

Unfortunately, we do not allow foods during open play. Light snacks like chips/cookies are allowed but MUST be consumed at the tables. Only drinks we allow during open play are twist cap drinks. (i.e. No Juice pouches/cans/cups with straws)(Must have a lid to prevent spills). Children are not allowed to walk around and play while they are eating and/or drinking. All drinks must have a twist cap.

Is there a time limit for open play?

No.  You may stay as long as you’d like during open hours.

Do you allow us to go in and out during open play?

No.  You can go out to your car but you can not leave the venue and come back. Please notify staff if you are leaving to the parking lot and coming right back.

Do we need to wear certain type of clothing?

All individuals playing in the equipment must wear socks.  It is recommended you wear long pants and long sleeves to avoid slide burns (not required). Also, we do not allow clothing that has tiny sparkles and fall off their clothing. It is very difficult to get off carpets/mats.

Do you have a water fountain on the premises?

No.  Although we do not have a water fountain, you are welcome to bring your own drinks (must have lids/twist caps only).  We have drink vending machines on the premises for your convenience.

What is the age range that you cater to?

We cater to all ages starting from 1 yrs up to adults.

How much is your admission?

We charge $12 / child ages 1-17 years.  1 Free (Adult or under age 1 child) per paid admission. (Additional adults or under age 1 children are $5 each).

My older child will not play.  Do I need to pay for him/her?

Yes.  All children under 18 that are going in to our facility must pay the admission charge regardless of what they will be doing inside.

Do I need to make reservations for Open Play?

No.  We do not take reservations.  Open play is only on a first come first served basis.  Our maximum occupancy is 100 children. Thereafter, we will start a waiting list.

CORONAVIRUS NOTICE:

We appreciate the chance to update you on what we are doing at Seascape Kids Fun.

We want to assure you that your safety and the safety of all our employees are the top priority, while at the same time, allowing for a good and pleasant experience for all of our guests.

We are doing the following to combat the situation:

  1. Have sanitizer throughout the facility.
  2. We will implement social distancing of 6 ft whenever possible. (Please do not re-arrange sitting tables in the playrooms)
  3. Cleaning hundreds of foam balls/several times per week/every week.
  4. Increasing the frequency of wiping down and disinfecting highly trafficked areas. Ie. Door handles, restrooms, chairs/tables.
  5. Will be vigilant about keeping an eye on our guests that are coming into our facility that may show signs of any type of illness.
  6. Masks are optional.
  7.  We reserve the right to refuse service to anyone who is unwilling to comply with our policy